Support

All participants have a personal tutor to support them all the way through the learning process.

They receive reliable tutorial support that is:

Personal Support
  • provided by professionally qualified tutors
  • backed up by substantial local government management and training experience
  • empathetic to e-learning, friendly, and supportive
  • given courteously and promptly

Additional targeted guidance is also available. Examples include online guidance on:

“I found your feedback incredibly prompt and supportive and I felt reassured that you were on the other end of the 'net'.” (RF)
  • all website features
  • planning study time
  • getting the most from learning blogs

Participants are also encouraged to contribute to our online discussion forums for ideas, comments, information, support, and more.